Are your collections calls legal?
Join us for a special educational event to learn about:
Collections Compliance During the Pandemic
January 19th 2:00 PM (EST)
Get your questions answered by the experts:
What can I say on a past due invoice call if my customer is a sole proprietor?
Are the rules different by state, or for first party or third party?
CEO of Brennan & Clark
Meg stumbled into the receivables arena in 1987 and found a home. Originally accepting a consulting job to create credit policies and procedures while taking a break from her Clothing Design business, she decided the receivable arena was saner. She uses her creativity and passion for improving the status quo in just about everything she puts her attention to. Over the years, Meg has gone from consulting to working for, and eventually purchasing the commercial collection agency, Brennan & Clark. She has created a fun, focused, and purposeful organization. Along the way, her passion for the industry led her to be involved in the Commercial Collection Agency Association as a Board member and later, she became Chair. She then championed creating the Commercial Collection Agencies of America, where she was President, and now Past President. Meg currently serves on the Independent Standards Board. Whether raising her 2 children, out on an adventure with her husband, or enjoying the serenity of the outdoors on her bike, on her skis, or hiking through the mountains, there is never a “status quo”, it is always full on, get in the grind and find the fun in anything.
President and CEO, Mountain States Commercial Credit Management
Tom Claybaugh began his commercial collections career in 1984. He joined
Mountain States Commercial Credit Management in 1998 and serves as
President and CEO. MSCCM is a full-service commercial credit bureau and collection agency assisting the credit professional in all aspects of portfolio management. As well as maintaining membership in Credit Research Foundation, Tom and Mountain States are founding members of Commercial Collection Agencies of America.