Small & Mid Sized Business Digital Transformation: How to Shift and Grow Miniseries

Many organizations are talking about digital transformation these days – the process of leveraging technology to replace otherwise manual tasks. No matter the size of your business, digital transformation can accelerate conventional processes to better serve your business – and your customers.

This 3-part series will discuss easy ways for Small and Mid Sized Businesses to accelerate digital transformation with data and technology to help improve efficiencies and deliver more value to your customers, and will touch on:

  • Know Your Customer (KYC) and Identify Prospects: Customer Data Management
  • Accounts Receivable Portfolio Insights: Segmentation and Beyond!
  • Finance Transformation – Conventional to Digital: Enhanced Customer Experience


Know Your Customer (KYC) and Identify Prospects: Customer Data Management

Episode 1 of the Small & Mid Sized Business Digital Transformation: How to Successfully Shift and Grow Miniseries

This episode will cover best practices and principles on how to Know Your Customer and identify prospects using the following data management principles: Accuracy, Linkage, Updates, and Attributes.

Register now by completing the form on the left!

Click here for Episode II and Episode III


Christopher Rios
Vice President, Product Management,
Finance Solutions

Christopher brings over 20 years of financial operations experience to the Finance Solutions team at Dun & Bradstreet. He has experience across various industries including manufacturing, services, and security with a focus on organizational development and resourcing; strategic planning and technology management to build a global shared services model for finance operations.

Rich Johnson
Senior Principal, Product Management,
Financial Solutions

Rich is a subject matter expert for FS data and solutions and has been with Dun & Bradstreet for 15 years.  His experience at Dun & Bradstreet and in other business services / telecom industries includes finance, pricing strategy, data and software product management, supply chain management and treasury.

Ryan Camlin
Senior Principal, Product Management,
Receivables Intelligence

Ryan leads Product Management for D&B Receivables Intelligence, responsible for driving the strategic direction, development and management of product roadmaps and go-to-market. Prior to joining Dun & Bradstreet Ryan led a digital marketing team at iQuanti and worked in new product development while at LexisNexis.